Effective October 1 2019, please send all claims for services provided on or after October 1 to:

HCAP Bill Payment
P.O. Box 987
Conroe, TX 77305


Claims for dates of services prior to October 1st, must be sent Boon Chapman for processing

PrimeDx will continue to process all Prior Authorizations, Utilization and medical reviews


Payment Options:

1. Paper checks via mail

2. Direct deposit

For quicker reimbursement, we are providing you with the option for your payments to be deposited into your bank account. Just complete the ACH Form and return it to the e-mail address ( at the top of the form.

To maintain IRS compliance all providers must send a signed W-9 Form for our records to




Contact Information
David Hernandez
HCAP Coordinator
(936) 523-5111
Liz Bedair
Accounts Payable Specialist
(936) 523-1102