Accounting
The Accounting Department is responsible for payroll, employee benefits, District property and casualty insurance, general accounting, grant accounting and reporting, financial reporting, cost and budget reporting, audit coordination, travel management, accounts payable, and purchasing.
Administration
Administration includes the Executive Team, Executive Project Coordinator, and Public Information Officer (PIO). The Executive Team provides direction and management to the District and the Montgomery County Public Health District (Public Health).
Community Paramedicine
MCHD established its Community Paramedicine Program in 2013 targeting high utilizers of the 911 EMS system. The program has evolved to better serve our community while the overarching seven goals of CP remain constant. The CP team works to touch each of these goals with all patients, and adapts them where necessary.
Emergency preparedness
The department’s responsibility is to ensures the district and its employees are prepared for local emergencies and regional disasters by coordinating with local, statewide, and federal resources to liaise critical information to MCHD and county stakeholders.
EMS Billing
MCHD EMS maintains an internal billing department to charge for services provided by EMS. Reimbursements for services provided comes through various payor sources, including Medicare, Medicaid, commercial insurance, and the patients themselves. All Billing staff members are Certified Ambulance Coders.
Facilities
Facilities is responsible for the repair, maintenance, and security of the MCHD campus and EMS stations which are dispersed throughout the county. The department performs most of the duties with in-house personnel and where it makes good economic sense manages vendor relationships with services that are contracted.
Fleet
The Fleet Department is responsible for maintenance and care of all the District’s vehicles. District vehicles log approximately 1.9 million miles each year. The “mission critical” nature of most of the District’s vehicles necessitates a rigorous preventive maintenance program.
Human Resources
The Human Resources Department oversees the personnel for both field and office staff. This includes recruitment, hiring, termination, compensation management, performance management, formal personnel disciplinary actions, and employee relations.
Information Technology (IT)
IT provides mission critical functions to all departments. Core responsibilities include network infrastructure management, cybersecurity practices, disaster recovery sites and plans, and network resilience. Great care is taken to keep the system performing at peak efficiency while operating a robust, redundant and safe system.
Materials Management
Materials Management is the internal service provider responsible for purchasing, receiving, distributing and delivering all supplies and equipment utilized by the District. Materials Management also provides for the maintenance of all biomedical equipment used by EMS.
Radio/Tower Systems
The District in partnership with The City of Conroe is the primary owner/operator of a P25 critical communication network. Additionally, the District and the City have strategically partnered to own and sublease a network of radio towers throughout Montgomery County. The radio system serves approximately 900 users on the 800 MHz system, but the District also supports approximately 1,000 users on the Fire/EMS VHF paging and tactical channel system.
Records Management
The department is responsible for ensuring the District adheres to all state, local and federal regulatory requirements including retention of records created in the course of business. Records is responsible for responding to open records requests, contract term review, and coordinating District Elections with the Montgomery County Elections Administrator.